Contact: how to reach the editorial team

There is one way to reach the lamaddalena.boats team: email, at info@lamaddalena.boats. We have no phone number, no public office and no form on the site. We normally reply within two working days; in high season, when we are out on the water more often, it can take a little longer.

What we can help with

• Corrections. An out-of-date price, a changed departure time, a broken link, a tour detail that does not match what you saw on board. Tell us the page and the exact sentence: we check it and fix it.
• Questions about operators. Anything to do with the profiles in the operators section, tip-offs about an operator we have not covered yet, or clarifications from operators themselves about their own profile.
• Partnerships. Proposals from operators, public bodies, park guides or other travel sites. The profiles stay independent: we publish no paid copy and we do not soften a verdict on request.
• Press and quotations. Requests to reuse our text, or questions about our sources; the conditions are in the terms of use.

What we cannot help with

• Bookings. We take no bookings and sell no tickets. Nothing is bought on this site: the links lead to GetYourGuide, where the purchase happens.
• Changes, cancellations and refunds. We have no access to GetYourGuide bookings and cannot change, cancel or refund them. Contact GetYourGuide customer service from your account or the app; for problems on the day of the trip, call the operator on the number printed on your voucher.
• Today’s availability and prices. Those are live on the listing; what we publish is accurate as of the update date shown on the page.
• Park permits for private boats. These are bought online from the Parco Nazionale dell’Arcipelago di La Maddalena, at lamaddalenapark.it.

What to put in your email

For a correction, the page address and the sentence to review are enough, with a source if you have one (a screenshot of the listing, your voucher, an email from the operator). For a report about an operator, give the date and the tour: without those we cannot verify anything. Please do not send payment details or identity documents: we do not need them and we delete them.

Data contained in emails is handled as described in the privacy policy. If you want to know who is behind the site and how we work, it is all on the about page.